A professional licensing board investigation can begin in numerous ways, from a patient complaint or malpractice settlement to hospital disciplinary action, criminal matter, payor audit, or referral from another government agency.
In Part 1 of Frier Levitt’s three-part Board Investigation Video Series, Frier Levitt attorneys Guillermo J. Beades and Alex Keoskey discuss the anatomy of a board investigation, including how investigations begin, what healthcare providers can expect once an inquiry is underway, and common mistakes that can create additional risk.
Watch the recording for insights on:
- How professional licensing board investigations begin and the types of complaints and referrals that may trigger an inquiry.
- Why healthcare providers should take every board communication seriously, even when a complaint appears frivolous or unfounded.
- The importance of responding promptly and carefully to board complaints and requests for records.
- What providers should know about subpoenas, investigator interviews, unannounced inspections, and requests for medical records.
- How licensing board investigations can overlap with payor audits and other state or federal investigations.
- Common mistakes providers make when communicating with investigators or responding to board inquiries.
- Why providers should understand their rights and obligations before signing a consent order, voluntarily surrendering a license, or making other consequential decisions.
Whether you’re a physician, nurse, dentist, chiropractor, pharmacist, or other licensed healthcare professional, this discussion provides important context for understanding the licensing board investigation process and the steps providers can take to protect their professional licenses and ability to practice.
This is Part 1 of Frier Levitt’s three-part Board Investigation Series. Parts 2 and 3 will explore what can happen as an investigation progresses, including Preliminary Evaluation Committee (PEC) hearings, other board proceedings, potential summary suspensions, and additional considerations for healthcare providers facing licensing action.